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🌞 This is where everything comes together!

Years working inside hospitality, years traveling through it and a habit of noticing the small things most people walk past.

Here you’ll find field notes from hotels and restaurants, guest-experienc

✍️ Last few months I have discovered I enjoy designing as much as I enjoy the strategy behind it.
Here are some topics I shared on LinkedIn if you are feeling compelled to read.
🌸 A new chapter is unfolding for myself and the studio without me plann

Walking around @thenewmanlondon felt like being immersed in a bygone era.

And no wonder since the design duo from @lind_almond has done a deep dive into the life of Nancy Cunard, envisioning what would feel and look like to be ‘Fitzrovian&rsqu

👉 By the time it shows up in a review, the moment has already passed.
🏨 I check in like a guest, look at your venue with a trained eye and hand you the feedback before it ends up online.
☎️ Message me if you want to talk Test Stays for your hotel o

👉 I’ve opened a few spots for Test Stays and I’m looking to fill them with hotels that genuinely care about how their experience feels in real life, not just on paper.

📝 This isn’t a mystery shopper gimmick. I check in like any o

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